Then click on the “Mail” option from the left panel and then under the “Compose messages” section on the right panel, check if the “HTML” option is selected against “Compose messages in this format” option. Go to “File It can be verified if the settings are not set like this using this method. Sometimes, Outlook settings are modified by users and messages are set to be displayed in plain text only. This way you can switch from an ANSI PST format to Unicode format.
Browse for ANSI PST file and hit “Open.”.Next, select “Outlook Data File” and hit “Next.”.Select “ Import from another program or file.” Go to File Open & Export < Import/Export. The user can easily apply this fix by updating Outlook. The following snippet is an example of this displaying error.Īccording to MS Office support, this issue has been fixed in Version 1906 Build 7.20230 released on 6/27/19. Users with ANSI formatted PST files (Outlook 97-2002) are affected the most as they have all their mails displayed in plain text. Have you ever encountered an error in Outlook, in which all of your POP3 account emails are displayed in plain text rather than in HTML? If this is the case, then you belong to a tiny group of an audience having this issue.
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